New Asset Advisor App for Service Enables Customers to Accelerate Time to Value
Built on PTC's leading
As industrial companies focus on improving efficiency and reducing downtime of their operations, being able to connect and monitor assets to capture critical alerts in real-time is key to an effective connected service strategy. PTC has a long history of enabling customers to connect assets and remotely monitor, diagnose, and resolve service issues. Customers adopting a connected service strategy helped PTC's IoT business outpace the market growth rate of 30 to 40 percent in fiscal year 2017. Companies like Elekta, Diebold, Sysmex, and McKinley Elevator are improving first-time fix rates 30 percent more than industry averages; mean time to repair by 6X; and equipment uptime by 20 percent, by being able to remotely monitor and service connected assets. The ThingWorx Asset Advisor app enables customers to accelerate the time to value by providing them with an even easier and faster path to connected service capabilities.
"The capabilities enabled through
"Connected Service is a key use case for digital transformation by asset
owners and operators. In fact, IDC believes that by 2020, 50% of global
OEMs with connected service offerings will have incorporated augmented
service execution and/or remote management, thus improving service
margins by up to 30%. Using an IoT platform to enable this capability is
a critical ingredient to success," said
About PTC (NASDAQ: PTC)
PTC has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based PLM. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way you create, operate, and service products. With PTC, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation.
News Provided by Acquire Media