PTC Helps Customers Realize Value of IoT Quickly Through World-Class Customer Success Program and Innovative Offerings
Company Receives Prestigious Award Recognizing Customer Success Best Practices and Commitment to Successful Customer Outcomes
“When adopting new technology categories such as IIoT and augmented
reality, getting started can be the hardest part. With this in mind, PTC
has invested in a customer success strategy that is designed to help
companies successfully adopt and achieve value in a scalable way, based
on their goals and objectives,” said
By combining innovative services plans with a world-class team of
experts and professionals, the PTC Customer Success Program enables
hundreds of companies – including Colfax,
“With the PTC Customer Success Program, we were able to obtain technical
expertise from a highly professional and customer-focused team,” said
PTC Customer Success Program Wins TSIA STAR Award
PTC’s Success Management Program was recently recognized by the
This year’s STAR Award acknowledges PTC’s commitment to providing services that help make customers more successful with PTC platforms and solutions. PTC has demonstrated its ability to react and adapt to the changing subscription landscape by providing uniquely packaged subscription offerings, proactive monitoring, and unmatched guidance.
“We are humbled to receive this recognition from our industry peers,”
- PTC Success Management
- Read the free Success Management eBook
- TSIA STAR Awards Winners
Harvard Business Review: “Why Every Organization Needs an AR Strategy,” authored by PTC CEO Jim Heppelmannand Harvard Professor Michael Porter
TSIA is a research and advisory firm that helps technology companies strategically leverage services to drive profitable growth. Companies seeking the STAR Award undergo a rigorous evaluation process, with the winners selected by TSIA’s service practice advisory board members. Since its inception in 1990, the STAR Awards have become one of the highest honors in the technology services industry, acknowledging the contribution of companies of all sizes to the continual improvement of technology services delivery industry-wide.
About PTC (NASDAQ: PTC)
PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
PTC and the PTC logo are trademarks or registered trademarks of